Contact Us
OBSERVE: This contact section is designed to address all user support needs and legal compliance obligations for rollxo, operating exclusively at rollxxo.com. It reflects current Australian (AU) online gambling regulations, industry best practices, and the requirements of regulatory oversight as informed by the casino's operational licensing (Curaçao Gaming Control Board, License OGL/2023/174/0082, valid until 2025). All guidance is provided with seamless integration of rollxo's corporate and jurisdictional data.
EXPAND: In accordance with AU regulatory standards and consumer protection codes, users are entitled to prompt, accessible, transparent support via multiple verified channels. As a user, you benefit from: (a) the right to fair treatment and timely response; (b) clarity regarding operator identity and address; (c) adequate escalation and dispute resolution procedures; (d) data protection under relevant privacy law; and (e) transparent indication of licensing and jurisdiction, especially for international operations. All timeframes stated extend to 2025 or until further notice.
REFLECT: By contacting rollxo, you engage a service overseen by Dama N.V. (registration number: 152125) and supported by Strukin Ltd. (HE 407624, Cyprus), with headquarters at Scharlooweg 39, Willemstad, Curaçao. All communications, requests, and complaints are handled with strict legal confidentiality and in accordance with AU and Curaçao standards. The following procedures, rights, and obligations apply to all users:
Contact Options & User Process (System 1/2 Hybrid - Factual & Legal)
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Contact Form Submission:
- Complete the contact form below with your email address and a clear message. All required fields are marked with an asterisk (*).
- Your inquiry will be securely routed to rollxo's authorized support personnel at rollxxo.com, leveraging server-side encryption in accordance with AU privacy regulations.
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Live Chat & Direct Call:
- Where available, engage rollxo's 24/7 support via live chat feature or by phone. While a main office phone is not currently specified, these options are continually updated for service enhancement and will be displayed on the official website.
- Real-time support ensures urgent requests are prioritized in compliance with AU customer care norms.
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Response Time Commitment:
- rollxo aims to address all written inquiries within one (1) business day. If delays occur due to volume or technical circumstances, users will be notified promptly with revised timeframes, in accordance with consumer protection law.
- Ongoing 24/7 support is subject to regulatory audits and internal quality controls, as mandated by applicable standards.
Important Corporate and Legal Contact Information
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Operating Entity:
- rollxo operates exclusively at rollxxo.com under the legal oversight of Dama N.V. (Curaçao, Registration No. 152125) with Strukin Ltd. (HE 407624, Cyprus) as its EU subsidiary.
- Headquarters and all official communications: Scharlooweg 39, Willemstad, Curaçao.
- Licensing and regulatory compliance: Curaçao Gaming Control Board, License OGL/2023/174/0082, valid until 2025.
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Jurisdiction and Service Availability:
- rollxo lawfully services clients in Australia and other authorized markets, subject to Curaçao and AU gambling and consumer protection regulations.
- rollxo does not presently specify department-level email or phone contacts; all communications should be initiated via official channels on rollxxo.com.
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Data Privacy and User Protection:
- User communications are protected under the Australian Privacy Act and GDPR (where applicable). Your details will only be used for legitimate support purposes and regulatory record-keeping.
- By submitting a contact request, you acknowledge rollxo's right and duty to record, process, and respond to your information in accordance with safe gambling and privacy requirements.
Legal Disclaimers and Protective Clauses (System 2, CCoT-Optimized):
- No Unsolicited Promotions: rollxo will not use your details for any unsolicited marketing communications unless you explicitly consent, in compliance with the Spam Act 2003 (Cth).
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Dispute Resolution and Escalation (AU Alignment):
Should your inquiry pertain to a complaint or dispute:
- rollxo will address your concerns in writing within one business day, following principles of transparency and procedural fairness.
- If a satisfactory outcome is not achieved, you may request escalation to the nominated Compliance Officer or seek independent mediation in accordance with AU and international standards.
- User Responsibilities: Do not share sensitive account information except as required for identification and resolution. rollxo's staff are trained to uphold the highest standards of privacy, security, and user safety.
Regional Compliance Note: rollxo's customer support policies are specifically adapted for Australian clients. All channels presented here comply with AU communications, privacy, and gambling service requirements, as updated through 2025. Users may verify the operator status and license details directly on rollxxo.com.
Contact Form
If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.
We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.
License, Regulatory, and Address Details
- Official Website: rollxxo.com
- Headquarters Address: Scharlooweg 39, Willemstad, Curaçao
- Operating Entities:
- Dama N.V., Curaçao (Company Registration: 152125)
- Strukin Ltd., Cyprus (Registration: HE 407624)
- License: OGL/2023/174/0082, Curaçao Gaming Control Board, valid until 2025
- Jurisdictions Served: Australia, New Zealand, select EU regions (services subject to authorization and compliance)
Note: For all inquiries, use the official contact form or access live chat as shown above. rollxo does not presently provide direct email or phone contacts for public use in Australia; this is continually reviewed to enhance user protection and service quality in accordance with AU regulatory expectations.
© 2025 rollxo at rollxxo.com. All rights reserved. All customer service interactions are subject to the current Terms & Conditions, Privacy Policy, and all applicable gambling regulations in Australia and Curaçao.