Terms & Conditions
These Terms govern your relationship with the operator of rollxo, accessible via rollxxo.com, and become effective from 1 January 2025. By using the services provided on rollxxo.com, you agree to comply with all the provisions herein as applicable under Australian law and relevant regulatory standards.
Definitions
- Operator: Refers to the company responsible for providing and maintaining the online gambling platform at rollxxo.com, specifically Dama N.V. (registration number: 152125, Curaçao) and its subsidiary Strukin Ltd. (registration number: ΗΕ 407624, Cyprus).
- User/Player: Any individual who registers an account or otherwise interacts with the services on rollxxo.com.
- Account: A personal profile created on rollxxo.com, enabling Users to access gaming and betting activities.
- Bet/Wager: An amount of money staked by a Player on any game or betting option offered by rollxxo.com.
- Bonus: Promotional credits or offers granted by rollxxo.com, subject to specific wagering requirements.
- KYC (Know Your Customer): The process through which Users verify their identity and eligibility to comply with legal and regulatory requirements.
- AU Law: Refers to all federal, state, and territory laws regulating online gambling in Australia, including interactive gambling restrictions and anti-money laundering protocols.
Account Registration
User Eligibility and Registration Process
- Legal Age: Users must be at least 18 years old to register and participate in any gaming or betting activities on rollxxo.com, in compliance with Australian law. The operator reserves the right to request age verification at any time and to suspend or close accounts if false information is provided.
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Registration Steps:
- Provide accurate full name, date of birth, address, and valid email address.
- Email verification is required prior to account activation.
- Submission of KYC documentation (such as government-issued ID and proof of address) is mandatory before any withdrawal.
- User Obligations: The User is responsible for maintaining accurate information and keeping their password secure. Any unauthorized use of the account must be reported immediately to rollxxo.com. Each User may only create and use one account.
- Account Integrity: If rollxxo.com suspects fraudulent or multiple accounts, the Operator may suspend or terminate access as necessary. All personal data is processed per the Privacy & Data Protection section below.
Regional Compliance Note: Australian identity verification and anti-money laundering procedures are conducted for all players.
Betting & Gameplay Rules
Placement, Modification, and Conduct
- Bet Placement: Bets and wagers may only be placed through the registered User's own account. Minimum and maximum bet amounts are specified within each game or betting category.
- Modification & Cancellation: Once placed, bets are final and may not be modified or cancelled, except in cases of technical malfunction as solely determined by the Operator.
- Types of Bets: The types of bets available, odds, and payout mechanisms are described in the applicable game rules on rollxxo.com.
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User Conduct:
- Fraudulent, collusive, or abusive behaviour-including cheating, use of unauthorized software (bots), and exploiting game vulnerabilities-is strictly prohibited.
- Users must act respectfully in chat and live casino settings; insults, threats, or indecent content will result in immediate suspension or termination of the account.
- Game Integrity: All games operated at rollxxo.com are subject to external certification and random number generation requirements under Curaçao license OGL/2023/174/0082 (valid until 2025), with fairness controls implemented in line with AU standards.
Regional Compliance Note: rollxo explicitly prohibits users in incompatible AU jurisdictions (state-specific restrictions) and conducts regular checks to ensure legal participation.
Bonus Terms
Bonus Eligibility and Usage Conditions
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Activation and Wagering:
- Bonuses are granted at the Operator's discretion and may require activation codes or specific deposit amounts.
- All bonuses are subject to wagering requirements, typically specified as a multiple of the bonus amount (e.g., 40x), and must be met within 30 days of activation, unless otherwise stated.
- Prohibited Games and Actions: Certain games may not contribute to bonus wagering, and using multiple accounts or team play to meet requirements is strictly forbidden. Abuse of promotional offers will result in removal of bonus funds and possible suspension.
- Combining Promotions: Unless explicitly allowed, only one promotion or bonus may be active at any time; attempting to combine multiple bonuses is prohibited.
- Refunds: If a bonus is removed or cancelled (including in cases of suspected abuse), rollxxo.com will not refund any associated bonus winnings.
Legal Obligation: All bonus policies and promotional materials are designed and enforced in accordance with applicable AU regulations and the Curaçao Gaming Control Board's requirements.
Payments & Withdrawals
Methods, Limits, Fees, and Refund Policy
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Payment Methods:
- Deposits and withdrawals may be made using supported options, which may include major credit/debit cards, e-wallets, and cryptocurrencies as described on rollxxo.com. Availability may vary based on User country and applicable regulations.
- All payment processing is subject to anti-money laundering controls and KYC verification.
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Limits and Fees:
- Minimum deposit and withdrawal limits are presented in the cashier section of rollxxo.com.
- Maximum withdrawal amounts may be set per transaction, day, or month. The Operator reserves the right to request additional verification for large transactions.
- Banking fees, if any, are clearly disclosed prior to processing. The Operator does not charge Users for withdrawal unless expressly stated.
- Processing Times: Deposits are typically processed instantly; withdrawals are processed within 24-72 hours after successful KYC completion. Delays may occur due to external banking or regulatory checks.
- Refunds: The Operator does not refund bets once settled. Unused deposits may be returned at the Operator's discretion after verifying the source of funds and confirming absence of suspicious activity. Bonus refunds follow the Bonus Terms section above.
- Currency and Tax: All account balances, deposits, and withdrawals are processed in the User-selected currency. Users are solely responsible for any personal tax obligations related to winnings as per AU law.
Protective Clause: In cases of suspected fraud, rollxxo.com reserves the right to withhold withdrawals pending investigation, in line with both Curaçao and AU legal requirements.
Limitation of Liability
Operator's Obligations and Exclusions
- Fairness and Accuracy: The Operator commits to providing fair games and accurate gameplay outcomes. In the event of any error or system failure, affected bets will be voided and the corresponding amounts refunded to affected Users.
- Exclusions of Liability: rollxxo.com is not responsible for network interruptions, software glitches, technical malfunctions, or failures arising from third-party service providers. The User acknowledges that online gambling involves inherent risks and participates at their own discretion.
- Maximum Compensation: The Operator's liability is limited to the amount of the original bet placed by the User in relation to any claim. No indirect, incidental, or consequential damages shall be payable.
Legal Notice: Nothing in this section excludes liability for death or personal injury resulting from Operator negligence, in accordance with AU consumer protections.
Intellectual Property Rights
Copyright and Use Restrictions
- Copyright: All website content, including but not limited to text, software, graphics, logos, and images associated with rollxxo.com are the property of the Operator or its licensors and are protected by international copyright laws.
- Prohibited Actions: Users may not copy, reproduce, distribute, transmit, display, publish, or otherwise exploit any part of rollxxo.com without the prior written consent of the Operator.
- Software Use: The use of any software made available for download or access through rollxxo.com is permitted solely for the purposes of personal entertainment and is subject to these Terms and licensing restrictions.
Privacy & Data Protection
All collection, processing, and storage of personal data on rollxxo.com is governed by the Operator's Privacy Policy, which is in full compliance with Australian privacy law and the requirements of the Curaçao Gaming Control Board. By using our services, you consent to the collection and use of your personal information as described in the Privacy Policy. Users may request deletion or correction of their data by contacting support, subject to identity verification and legal retention requirements.
Changes to Terms
Amendment Procedures and User Rights
- Notification: rollxxo.com may update these Terms at any time. Notice of material changes will be provided via email (if available) and prominently displayed on the website (e.g., via banner).
- User Options: Continued use of rollxxo.com services constitutes acceptance of updated Terms. Users who do not agree may discontinue use and, if necessary, request account closure and withdrawal of any remaining funds.
Regional Compliance Note: Changes to terms will be made in line with AU regulatory developments and best practices.
Termination & Suspension
Account Suspension, Closure, and Funds Handling
- Grounds for Suspension: rollxxo.com reserves the right to suspend or terminate accounts for suspected breach of Terms (e.g., providing false data, underage gambling, fraudulent activity, or abuse of bonuses).
- Procedure: Users will be notified via email of any suspension or closure, with reasons clearly stated. In cases of minor breaches, rollxxo.com may allow the User to remedy the situation before permanent action.
- Funds Refunds: Any remaining real funds, excluding bonuses, will be refunded to the User after necessary legal and regulatory checks have been completed, except where prohibited by law.
- Appeals: Users may appeal account closures by contacting support and providing any relevant evidence. The Operator commits to resolving such appeals fairly and promptly in accordance with applicable regulations.
Governing Law & Jurisdiction
Applicable Legal Framework and Dispute Resolution
- Governing Law: These Terms are governed by the laws of Curaçao (Operator's license jurisdiction) and, to the extent applicable, Australian law regarding gaming activities, consumer protection, anti-money laundering, and privacy.
- Jurisdiction: The courts of Curaçao shall have non-exclusive jurisdiction over all disputes arising out of or relating to these Terms, unless otherwise required by overriding mandatory AU consumer law.
- Dispute Resolution: Users are encouraged to first contact rollxxo.com customer support to resolve complaints. Where not resolved, parties may agree to arbitration under the Curaçao Gaming Control Board or submit to the courts of the relevant jurisdiction.
- Regulation: rollxxo.com operates under Curaçao Gaming Control Board license OGL/2023/174/0082 (valid until 2025).
Contact Information
The Operator of rollxxo.com is Dama N.V., licensed and registered at Scharlooweg 39, Willemstad, Curaçao (company registration number: 152125).
- Official Website: rollxxo.com
- Legal Address: Scharlooweg 39, Willemstad, Curaçao
- Regional Support (Cyprus): Strukin Ltd., ΗΕ 407624 (contact details to be provided on request)
- Support Email: Please refer to the support section of rollxxo.com for up-to-date contact details
- Mailing Address: See Legal Address above
- Author: Madison Clark, Legal Content Specialist
If you have any questions or require clarification regarding these Terms, please contact rollxo customer support via the official channels provided on rollxxo.com.